Had really bad anxiety today, don't know why. It's usually that way though. Probably something to do with roughly two weeks spent on the phone to DWP etc. Every cloud, though!
Been making recordings of the phone queue messages but only in my own words; can't face ringing them again just to record it...
Tried to get a recording tonight of someone who has worked in call centres tonight. He told me in the past how soul destroying it was and I really want to balance the DWP phone queue piece with both sides of the argument; or maybe make two pieces. Anyhow he was almost asleep which would have been great for the recording, you know bored etc. but he refused to perform. Recorded him refusing (!)
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